Facebook said Thursday afternoon it has resolved the issue that caused widespread outages on its app as well as the Instagram app as the Thanksgiving holiday kicked off in the United States.
“Earlier today, people may have experienced trouble accessing Facebook’s family of apps. The issue has since been resolved, we are back to 100% for everyone and we’re sorry for any inconvenience,” a Facebook spokesperson told The Hill
A Facebook spokesperson told The Hill earlier Thursday that “an issue in one of our central software systems caused many people to have trouble accessing Facebook’s family of apps.”
Facebook, which owns Instagram, did not say exactly how many users were affected but did say earlier in the day that the issue was global.
Instagram had also tweeted that people were having “trouble accessing Facebook’s family of apps, including Instagram” and it was working to resume service.
We’re aware that some people are currently having trouble accessing Facebook’s family of apps, including Instagram. We’re working to get things back to normal as quickly as possible. #InstagramDown
— Instagram (@instagram) November 28, 2019
#Instagramdown was the second most trending topic on Twitter worldwide as more than 21,000 people reported issues at the outage’s peak, according to Down Detector.
Updated at 3:55 p.m.